Manage Your Service Waitlist Effortlessly
BuzzTurn helps auto service departments manage customer queues, reduce lounge crowding, and keep customers informed.
50%
Less lounge crowding
Service Lounge Chaos Costs You
Crowded lounges and unclear wait times frustrate customers and hurt satisfaction scores.
of customers frustrated by unclear waits
average service wait time
lower CSI due to wait experience
Built for Service Departments
Features that help manage customer flow and improve satisfaction
Manage your service queue digitally. Know exactly who's waiting and for how long.
Give customers accurate wait estimates so they can plan their time.
Alert customers via WhatsApp or SMS when you're ready for them.
Notify customers the moment their service is complete and they can pick up.
Customers can join your waitlist from their phone before arriving.
Track wait times and busy periods to optimize staffing and service flow.
Simple Queue, Happy Customers
Keep your service flow organized and customers informed.
Customer Joins Queue
Add customers to your waitlist when they arrive for service
Wait Comfortably
Customers can leave the lounge and get notified when ready
Ready Notification
Instant alert when their service is complete
Why Dealerships Choose BuzzTurn
Join service departments that have improved customer experience
Reduce Lounge Crowding
Customers can wait elsewhere and return when notified—less crowded lounges.
Improve CSI Scores
Better wait experience leads to higher customer satisfaction scores.
Fewer Phone Calls
Customers check their status on their phone instead of asking staff.
Organized Service Flow
Clear visibility into who's waiting helps your team work efficiently.
"Our lounge isn't packed anymore. Customers love being able to grab lunch and get a text when their car is ready."
Tom Martinez
Service Director, Metro Auto Group
Ready to Improve Your Service Experience?
Join dealerships that have transformed their waitlist management with BuzzTurn.
7-day free trial • Setup in minutes • Cancel anytime